Terms of Service

Welcome to JDHSOnline. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms in full. Please read them carefully before using our services, as they outline your rights and responsibilities under UK law.

JDHSOnline is the trading name of JAHANDHS LTD, a company registered in England and Wales.

  • Trade Name: JDHSOnline
  • Company Name: JAHANDHS LTD
  • Company Number: 17024621
  • Business Address: Lancaster 38, UB8 1AR, Uxbridge, London, UK
  • Email: info@jdhsonline.com
  • Phone Number: +447940217826

These Terms are drafted in accordance with applicable United Kingdom consumer legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

Section 1 – Use of Our Website

By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others. You must not misuse the website by knowingly introducing viruses, malicious code, or harmful technology. We reserve the right to suspend or terminate access if misuse is detected. Your continued use of the website indicates acceptance of these Terms.

Section 2 – About Our Business

JDHSOnline operates as an online retailer specialising in lamps within the United Kingdom. All products listed are intended for domestic use unless otherwise specified. We strive to provide accurate business and contact information for transparency and compliance. Our company details are as follows:

  • Trade Name: JDHSOnline
  • Company Name: JAHANDHS LTD
  • Company Number: 17024621
  • Business Address: Lancaster 38, UB8 1AR, Uxbridge, London, UK
  • Email: info@jdhsonline.com
  • Phone Number: +447940217826

We are committed to operating responsibly and in accordance with UK law.

Section 3 – Product Information

We make every effort to display accurate product descriptions, specifications, and images. However, minor variations in colour or appearance may occur due to lighting and screen settings. All measurements and specifications are approximate unless stated otherwise. We reserve the right to update product information without prior notice. Any errors identified will be corrected as soon as possible.

Section 4 – Pricing

All prices are displayed in GBP (£) and apply to UK customers only. We aim to ensure pricing accuracy at all times. If a pricing error occurs, we reserve the right to cancel affected orders and provide a refund. Prices may change without prior notice but will not affect confirmed orders. Free UK delivery is included where stated in our Shipping Policy.

Section 5 – Orders

When you place an order, you are making an offer to purchase a product. An order confirmation email does not constitute acceptance of the order. Acceptance occurs when we dispatch your item. We reserve the right to refuse or cancel orders for legitimate reasons. This includes suspected fraud or product unavailability.

Section 6 – Payment

Payment must be made in full at the time of ordering. We use secure payment gateways to process transactions safely. We do not store full card details on our servers. You confirm that the payment method used belongs to you or that you have authorisation. Failure of payment may result in order cancellation.

Section 7 – Delivery

We deliver exclusively within the United Kingdom. Delivery timeframes are outlined in our Shipping Policy. While we aim to meet estimated delivery dates, delays may occasionally occur. We are not liable for delays caused by courier services beyond our control. Risk in the goods passes to you upon delivery.

Section 8 – Returns and Refunds

Our Returns & Refund Policy provides details of your 30-day return rights. Refunds are processed within 10 working days once approved. Returned items must meet eligibility conditions. We comply fully with UK consumer protection laws. Full details are available on our Returns page.

Section 9 – Faulty Goods

If a product is faulty or not as described, you have rights under the Consumer Rights Act 2015. You may request a repair, replacement, or refund as appropriate. Evidence such as photographs may be required. We will respond promptly to resolve issues. Your statutory rights remain unaffected.

Section 10 – Intellectual Property

All content on this website is owned by or licensed to JDHSOnline. This includes text, images, branding, and design elements. You may not copy, distribute, or reproduce content without permission. Unauthorised use may result in legal action. Our brand identity is protected under UK intellectual property law.

Section 11 – Account Security

If you create an account, you are responsible for maintaining confidentiality of login details. You must notify us immediately if you suspect unauthorised access. We are not responsible for losses arising from compromised credentials. You agree to provide accurate account information. Accounts may be suspended if misuse occurs.

Section 12 – Limitation of Liability

We do not exclude liability where it would be unlawful to do so under UK law. However, we are not liable for indirect or consequential losses. Our liability is limited to the purchase price of the product concerned. Nothing in these Terms affects your statutory rights. We operate fairly and transparently.

Section 13 – Website Availability

We aim to ensure uninterrupted access to our website. However, we do not guarantee that the website will always be available. Maintenance, updates, or technical issues may temporarily affect access. We reserve the right to modify or discontinue parts of the website. We will act reasonably when doing so.

Section 14 – Privacy

Your personal information is handled in accordance with our Privacy Policy. We comply with UK GDPR and the Data Protection Act 2018. Data is processed only where lawful and necessary. We do not sell personal information. Please review our Privacy Policy for full details.

Section 15 – Marketing Communications

If you subscribe to marketing updates, you may receive promotional emails. You may unsubscribe at any time. We do not send unsolicited marketing messages. Marketing communications comply with UK regulations. Consent can be withdrawn easily.

Section 16 – External Links

Our website may contain links to third-party websites. We are not responsible for the content of those websites. Inclusion of links does not imply endorsement. You access third-party sites at your own risk. We encourage you to review their policies separately.

Section 17 – Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control. This includes natural disasters, strikes, or supply chain disruptions. We will take reasonable steps to minimise disruption. Obligations will be suspended during such events. We will resume performance as soon as possible.

Section 18 – Amendments

We reserve the right to update these Terms at any time. Changes will be posted on this page. Continued use of the website constitutes acceptance of updates. We encourage periodic review of these Terms. Updates will comply with UK legal requirements.

Section 19 – Severability

If any provision is found to be invalid or unenforceable, the remaining provisions will remain in effect. This ensures continuity of the agreement. Invalid sections will be interpreted in line with UK law. The overall validity of the Terms will not be affected. Our intention is to maintain fairness.

Section 20 – Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts. Consumers retain their statutory rights. We encourage amicable resolution of disputes. Legal proceedings will follow applicable UK legislation.

Section 21 – Contact Information

If you have any questions about these Terms, you may contact us directly. Transparency and communication are important to us. Our full business details are provided below for your reference:

  • Trade Name: JDHSOnline
  • Company Name: JAHANDHS LTD
  • Company Number: 17024621
  • Business Address: Lancaster 38, UB8 1AR, Uxbridge, London, UK
  • Email: info@jdhsonline.com
  • Phone Number: +447940217826

We are committed to operating professionally and in full compliance with UK regulations.

Thank you for choosing JDHSOnline. We are dedicated to providing high-quality lamps and a reliable online shopping experience for customers across the United Kingdom. By continuing to use our website, you acknowledge and accept these Terms of Service. We value your trust and are committed to maintaining transparency, professionalism, and fairness in all our business practices. We look forward to brightening your home with our carefully selected lighting products.